What to Expect from the Programme

Delivered over 12 months, this programme builds confident, capable leaders through 12 powerful modules packed with practical tools that work in real life — from strategy and stakeholder management to risk, resilience and team performance.

Whether you’re upskilling yourself or your team, it’s designed to unlock potential and drive results. With our expert guidance and comprehensive preparation, we ensure participants are ready to excel in the EPA. Our distinction rate currently stands at an impressive 98%!

The Juice Senior Management programme offers exceptional value for your investment

Benefits of the programme:

  • Monthly expert-led webinars

  • On-demand coaching with a Juice coach

  • Personalised AI coaching from Franklin Covey

  • 360° leadership style diagnostic

  • Real-world workplace project

  • Role-relevant, practical tasks

  • Peer networking opportunities

  • Student membership with the Institute of Leadership

  • Full access to Franklin Covey’s Impact Platform

  • Level 5 qualification with professional membership eligibility

  • Optional stretch content for extra challenge

We are proud to partner with Franklin Covey to incorporate the following modules into the Juice Senior Management Development Programme:

The 4 Essential Roles of Leadership

Even in the most turbulent times, there are four roles leaders play that are highly predictive of success. We call them essential, because as leaders consciously lead themselves and their teams in alignment with these roles, they lay the foundation for effective leadership. The 4 Essential Roles of Leadership guides learners through each: Inspire Trust, Create Vision, Execute Strategy, and Coach Potential. This online course is spread over 14 weeks.

Franklin Covey’s 360 Diagnostic

Understand your leadership skills & see how others view you across 20+ leadership skills, uncover blind spots where you are over or under confident in your abilities & learn how others perceive you. This online assessment takes approximately an hour to complete.

Franklin Covey’s The 7 Habits of Highly Effective People

Renowned as the world’s premier personal leadership development solution, this six-part certificated webinar aligns timeless principles of effectiveness with modern technology and practices. The content helps learners sustain lasting success by effectively leading themselves, influencing, engaging & collaborating with others, and continually improving and renewing their capabilities.

Franklin Covey’s Project Management for Managers

This three-week online course will encourage you to set clear project goals and expectations, so you get the right things done on time and on budget.

Our Live Masterclasses Include:

Introduction to Operations Management and the Project Framework

Introduction to Operations Management and the Project Framework

Learning Focus: Core operations principles, project frameworks, and the scope of the apprenticeship.

Effective Stakeholder Engagement and Negotiation

Effective Stakeholder Engagement and Negotiation

Learning Focus: Understanding stakeholder needs, managing expectations, and applying communication strategies to build lasting relationships.

Using Data for Operational Decisions

Using Data for Operational Decisions

Learning Focus: Understanding how to collect, analyse, and apply data to make informed, objective business decisions.

Budgeting, Financial Oversight, and Resource Planning

Budgeting, Financial Oversight, and Resource Planning

Learning Focus: Developing key skills in preparing and managing budgets, forecasting, and aligning resource plans with business needs.

Implementing Change and Managing Continuous Improvement

Implementing Change and Managing Continuous Improvement

Learning Focus: Understanding change processes, overcoming resistance, and embedding a mindset of continuous development within teams.

Project Management Tools and Techniques

Project Management Tools and Techniques

Learning Focus: Applying practical project management approaches, tracking progress, and using structured methods to overcome obstacles.

Leading High-Performance Teams

Leading High-Performance Teams

Learning Focus: Understanding how to inspire, coach, and lead others effectively. Includes managing performance, providing feedback, and nurturing team development.

Compliance, Ethics, and Governance

Compliance, Ethics, and Governance

Learning Focus: Understanding how organisational policies, ethical leadership, and governance structures influence decision-making, culture, and accountability.

Strategic Alignment and Sustainability in Operations

Strategic Alignment and Sustainability in Operations

Learning Focus: Understanding how operational plans align with organisational strategy and how sustainability can be embedded in decision-making and process design.

Risk Management and Business Continuity Planning

Risk Management and Business Continuity Planning

Learning Focus: Developing practical skills in risk assessment, mitigation planning, and maintaining operational continuity in the face of internal and external challenges.

Evaluating Project Success and Lessons Learned

Evaluating Project Success and Lessons Learned

Learning Focus: How to evaluate project performance, assess impact, and turn insights into practical learning and improvements.

Preparing for the Professional Discussion

Preparing for the Professional Discussion

Learning Focus: Understanding EPA requirements, how to structure and deliver an effective professional discussion, and how to present project outcomes with clarity and confidence.

External Resources

Franklin Covey

Franklin Covey

In addition to our standard programme, we have partnered with global talent development providers Franklin Covey to offer each learner a more comprehensive learning experience, encompassing both personal and professional development. The course includes a number of Franklin Covey activities, along with access to the Franklin Covey online learning portal for additional learning.

Institute of Leadership

Institute of Leadership

This programme includes enrolment initially as an associate member of The Institute of Leadership at no cost. At the end of the first year, there will be an upgrade to a full member of the Institute including use of the letters MIoL after your name. Throughout the programme, the modules will encompass learning from the Institute of Leadership.

How much funding is available for this course?

This course offers funding of up to 100%.
Click the link below to find out more.

Frequently asked questions

New learners will be admitted to the programme at specific entry dates, starting on the 30th June 2025 and commencing quarterly.

The Operations or Departmental Manager Apprenticeship, is applicable to professional team leaders and first line managers in all sectors and all sizes of organisation. This includes individuals who are at the start of their career in leadership and management and who wish to take their first steps into professional management. It aims at developing people into operational or departmental management positions and we will work with you, as the employer, to ensure the right opportunities are created during the programme for your apprentices to get the required level of experience and learning.

The programme has certain eligibility criteria, as required by the government. The rules are quite extensive but, in short, people can apply if they’ve had the right to work in the UK for the past three years, work at least 30 hours per week, and do not already hold management qualifications higher than level 3. Our advisors will discuss this with you in more detail to ensure the entry rules are fully understood and complied with.

Yes, the programme is appropriate for those already in management roles who may already have developed practical experience but who wish to develop their theoretical understanding of management skills. There is a general expectation that anyone joining the programme will benefit from significant development, so it is not suitable for very experienced managers.

This apprenticeship standard has been set at level 5 and is often referred to as a Higher Apprenticeship. There are nine levels of qualification in England and level 5 is equivalent to a foundation degree.

If the learner is 18 or younger when they commence the programme, they must either hold GCSE C / Level 4 English and maths qualifications, Level 2 Functional Skills in English and maths or be able to achieve an equivalent qualification before they can complete their programme.

Along with the Franklin Covey e-learning, your learners will primarily use the e-learning resources on The Institute of Leadership and Management’s website.  These are accessible via the student membership that we will arrange for them in the second month of their programme.  These include written articles, podcasts, webinars, self-assessments and other resources that we will recommend form time to time to ensure.

 

Our trainers will assess your managers throughout the programme to ensure they  achieve The Level 5 Apprenticeship Standard for Operations or Departmental Manager. Everything we do prepares your apprentices for a process called End Point Assessment. This is undertaken by a fully independent assessor (not a Juice employee) who will set a test, review your apprentices’ work to date, interview them about their experience, knowledge and skills, and conduct a professional discussion about their development activities. End Point Assessment can only take place when we agree the apprentice is ready.

Typically, managers will be on programme for 12 months and then have 3 months to complete their End Point Assessment (EPA.)

Yes, your managers can secure a pass or distinction. Juice aims to support all learners to have the opportunity of passing with distinction, which is a clear recognition that they are someone who regularly goes beyond the normal expectations of the job and has the potential to develop and improve quickly.

Need more information?

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